Frequently Asked Questions

Everything you need to know about your SendAFriend fashion experience.

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your new outfit sooner.

What is your return policy?

We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and have the original tags attached to be eligible for a full refund or exchange.

How do I find the right size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials ethically sourced?

Yes, we pride ourselves on quality and transparency. We partner only with manufacturers who adhere to fair labor practices and utilize sustainable fabrics whenever possible.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team via live chat or email.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.